SAP Application Manager

Job description

At Billerud we believe that when we have tomorrow in mind, we will do our very best today. It is thanks to our employees that we are a world-leading company within the field of renewable paper and packaging materials. Do you want to realize your true value and work for a sustainable tomorrow? Join us!

Are you ready to take on a key role in a stable yet evolving industry? We are seeking a proactive and skilled SAP Application Manager to join our team at Billerud.


Billerud has recently launched a group-wide program that will modernize and harmonize our working methods, which includes introducing a new ERP system. As our SAP Application Manager, known internally as Service Manager, you will be crucial for ensuring that our third-party vendor meets the required standards.

In this role, you will manage, develop, and govern the IT Maintenance support within the SAP area. You will establish and maintain active and open communication with other IT departments and requesters to ensure that delivery meets agreed needs. Reporting status, deviations, and cost follow-up to the IT object owner and steering group is also a key responsibility. You will plan, coordinate, and follow up on delivery within the area, ensuring successful delivery levels and SLAs. Additionally, you will actively work to introduce new functionality and technology within the maintenance area that adds value to Billerud.

In this role, you will be responsible for:

• Manage, develop, and govern the IT Maintenance support within the SAP area.
• Managing the IT delivery within the SAP maintenance area, acting as the operative team lead for Solution and Technical Architects, and collaborating closely with internal staff and external partners
• Ensuring successful support and delivery for the Billerud’s offshore SAP Application Maintenance support with external partner
• Establish and maintain active and open communication with other IT departments and requesters to ensure delivery meets agreed needs.
• Report status, deviations, and cost follow-up to the IT object owner and steering group.
• Plan, coordinate, and follow up on delivery within the area, ensuring successful delivery levels and SLAs.
• Actively work to introduce new functionality and technology within the maintenance area that adds value to Billerud.
• Prepare, plan, and manage the IT budget for the Maintenance area, ensuring improvements stay within the agreed budget.
• Take on the role of project manager when needed.
• Document and report all changes within the area.
• Travel in the service occurs.

We are looking for multiple SAP experts, don't miss our other vacancies such as:

SAP Datasphere & Analytics Cloud Solutions Architect

SAP Technical Architect

SAP Solution Architect (Logistics)

SAP Solution Architect (Production Planning)

At Billerud, we put Safety First. Together we take great pride in our responsibility to contribute to a safe work environment. Please read more about our Safety First initiative here.

Qualifications

To succeed in this position, we believe you have:

• Documented IT education at Universitet level, or equivalent relevant experience.
• Experience with SAP S/4HANA and SAP solutions
• Strong leadership skills, with a background as a manager or an operative team lead
• Experience in leading and working with an Offshore Application Maintenance (AM) team
• Skilled at communicating and building relationships
• Experience in budget and financial follow-up.
• Proven experience in the design, development, and implementation of IT solutions, processes, procedures, and controls, particularly in SAP Solutions.
• Good knowledge of the paper industry and production-related IT functions is a merit.
• Professional in English, both spoken and written.
• Experience working with ITIL processes and frameworks.

You will be based at any of our sites in Sweden such as Gävle, Gruvön, Frövi, Skärblacka, Karlsborg or Stockholm, Solna. Travels to our headquarter in Solna will occur.

We don’t offer relocation packages and a Swedish work permit is requested for this position.

Personal qualities

We place great emphasis on your personality. To thrive in this role, we are looking for someone who is skilled at communicating and creating/building trust and relationships within and outside the IT organization. You dare to challenge and take on problems, and are able to explain, convince, and be a facilitator. With a high sense of service, responsibility, stress-resistance, initiative, and communicative ability, you can prioritize effectively.

Our values are very important for us and we believe that you recognize yourself in: We care for each other and We do what we say. 

Contact

If you would like to know more about the position, please contact Katarina Kopkin, Senior Manager Global IT Shared Applications, at katarina.kopkin@billerud.com. For more information about the recruitment process, please contact Julia Åkerlund, Talent Acquisition Partner, at julia.akerlund@billerud.com.

We kindly decline offers from external recruitment providers.

Application information

Welcome with your application no later than 2025-05-13.  Selection may take place on an ongoing basis during this process.

 
Billerud is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees and candidates. 

 
Why us?  

• Join both a local and global team of skilled professionals!An opportunity to contribute to a more sustainable future 
• Development and career opportunities 
• Performance-based bonus, occupational pension and a number of different benefits according to company policy. 
• Opportunity to hybrid working according to company standard.  

Our recruitment process will include interviews, recruitment test, reference checks, alcohol- & drug test as well as background checks.