Customer Service Specialist to Billerud, Skärblacka (temporary position)
Job description
We are now hiring a Customer Service Specialists to Billerud in Skärblacka within Customer Service Paper. As a Customer Service Specialist at Billerud your main tasks are to coordinate the order to cash process by order handling, stock management, delivery planning and invoicing. You are the link between our customers, Sales Managers, Production Planners and other internal and external parties.
With us you will work with developing and varied tasks. You are expected to provide first class customer service from inquiry to final delivery at the customer. You provide our customers with professional service and thereby customer value and satisfaction.
The position is a cover for a maternity leave, until August 2026. You will be a part of the Customer Service team in Skärblacka, consisting of nine Customer Service Specialists working with different markets. Everybody strives to give the customer the best service possible and work together as a team to accomplish that.
Qualifications
- Degree from vocational college or University, preferably in logistics, Supply Chain or Finance. Alternatively equivalent experience.
- Fluent in English, both oral and written. Swedish and any other language skills are meritorious.
- Good computer skills and system understanding.
- Experience from working in an ERP system, preferably SAP is a plus.
- Experience from international trade is meritorious.
Personal qualities
To thrive in this role, you need a high level of communication skills. You are proactive, responsible, structured, thorough and service minded. You are committed and have a drive to take on new challenges. We believe that cooperation with others is a success factor, and we believe you agree with us on that. We would like you to have a drive to always find the best possible solution for the customer as well as our company.
We are a large company with many career opportunities. We believe in self-leadership and the will to drive your own development with coaching from your nearest manager.
Our values are our core, and we believe that you recognize yourself in: We Care for Each Other and We Do What We Say.
Contact
If you want to know more about this position, you are welcome to contact hiring manager Anders Johansson. Phone: 011-245324 or via e-mail: anders.p.johansson@billerud.com.
If you want to know more about the recruitment process, you are welcome to contact HR Business Partner Karin Julin via email: karin.julin@billerud.com.
We offer you:
- An opportunity to grow through your work and develop professionally. Among other things, the opportunity to develop skills through cultural exchange etc. Read more about our career opportunities here.
- Many colleagues to learn from, both locally and internationally.
- An independent role where you get great responsibility for your own work and are an important cog in the organization engine.
- Being a part of a diversified team with the opportunity to build a network within our entire value chain. The role offers large contact areas and collaboration within the company.
- An opportunity to contribute to a more sustainable future. Read more about Billerud and Sustainability here.
Application information
Welcome with you application no later than 2025-02-23. We will review applications continuously, so apply today!
Billerud is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees and candidates.
Our recruitment process includes recruitment tests, interviews, reference checks, as well as alcohol and drug testing.
Do you want to help create a sustainable future through your work?
At Billerud, we are fully committed to reduce our and our customers carbon footprint by offering high-performance paper and packaging materials. We are convinced that the right solutions can be important tools to help fight climate change. That's why we see it as our responsibility to enable the best packaging choices, for a better tomorrow.
Our proud history in the forestry and paper industry goes back more than 150 years. Since then, we’ve grown to what we are today: a world leading company in high-performing paper and packaging materials - passionately committed to sustainability, quality, and customer value. Our materials are the basis of packaging and paper products used by millions of people around the world, 24 hours a day, all year round.
We serve customers in more than 100 countries through our three business areas Liquid Packaging Board, Paper and Paper Board. Our nine production units are located in Sweden, USA, and Finland and we have around 6,000 employees in 19 countries. Our annual turnover is approximately SEK 41.2 billion and the share is listed on Nasdaq Stockholm. At Billerud we always put safety first, care for each other, and do what we say.
